The Challenge:
Enhancing the Admin Experience
I found that GoodPractice provides thousands of captivating pieces of content to its customers, but it didn’t have a natural, organised home for admin users to follow.
During the growth phase, I found out pretty quickly that GoodPractice needed an overarching system that allowed them to manage content, clients and services simultaneously.
The Mission:
Designing An Intelligent Internal Platform
For GoodPractice, I aimed to create an online platform containing micro-applications to manage the above requirements:
- I designed one micro-app to manage all GoodPractice content.
- I designed one micro-app to manage all GoodPractice clients.
- I designed one micro-app to generate reports for each client.
These micro-apps, alongside several others, were merged into one central platform to make easier the management of GoodPractice assets.
We called this new platform ‘manage-*’.
Brand & Design Style:
Before jumping into the design of the new e-learning platform, I requested any brand materials from GoodPractice so I could get a feel of their preferred styles. Aside from a limited guideline for the user-end website, there was not much else to take on.
I had a pretty free rein to design the new platform as I saw fit.
My initial thought was to create a platform with an extension of GoodPractice’s existing colour scheme and typography, but with each micro-app having its own colour scheme for ease of differentiation.
I made use of Google’s Material Design guidelines to expedite the process in light of a limited timeframe.
User Experience:
Given the different technical requirements for each manage-* micro-app, I researched existing e-learning platforms for inspirations when it comes to layout and components to include.
I settled on 8 different micro-apps, all of which took on a different key component of GoodPractice. The UX came together just as we imagined, and the platform was suddenly a whole lot easier to navigate.
During the testing phase, I created some high-fidelity wireframes to help us cut unnecessary parts from the UX.
Naturally, there were some attractive features which ultimately were cut for the sake of the platform’s fluidity.
Design:
Below is the final version of the manage-* e-learning platform, featuring selected subpages and design previews.
